Privacy Policy

This Privacy Policy explains how Pismo Clinic collects, uses, shares, and protects information when you visit this website or submit your details through it. Pismo Clinic is a clinical research organization that supports clinical studies. It is not a clinic or medical provider and does not provide medical advice.

Information you give us. When you complete a form on this website, we collect your full name, phone number, email address, and the consent choices you make on that form.

Information collected automatically. Like most websites, we may collect limited technical information such as browser type, device type, approximate region, pages viewed, and referring page. This information helps us keep the website secure and understand how it is used.

Information we do not seek here. Please do not submit detailed health information, identification numbers, or payment details through the forms on this website. They are not designed to collect that information.

We use the information you provide to:

• respond to your inquiry and answer your questions;
• let you know about studies supported by Pismo Clinic that you may be suitable for;
• send service updates and account notifications by text where you have given express consent;
• send marketing communications where you have separately consented;
• maintain records of consent, operate and secure the website, and comply with applicable legal obligations.

Text message consent is always optional and separate from the rest of this form. If you consent, message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.

We do not sell your personal information. We may share information with service providers who help us operate this website and our communications — for example hosting, email delivery, and messaging providers — strictly to perform those services on our instructions and under confidentiality obligations.

Where relevant to your inquiry, information may be shared with the professionals and facilities carrying out a study you have asked about, so they can assess eligibility and contact you. We may also disclose information where required by law or to protect the rights, safety, or property of Pismo Clinic or others.

We may use cookies or similar technologies to keep the website working correctly and to understand aggregate usage. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the website behave.

We keep your information only as long as needed for the purposes described in this policy, including keeping records of consent and meeting applicable legal and recordkeeping obligations. When information is no longer needed, we delete it or de-identify it.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you, and you may withdraw any consent you have given at any time. To opt out of text messages, reply STOP to any message. To opt out of marketing emails, use the unsubscribe link in the message. To make any other request, contact us using the details below.

This website is intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will delete it.

We may update this Privacy Policy from time to time. The revised version takes effect when posted, and the "last updated" date above reflects the most recent revision.

Pismo Clinic
Email: info@pismoclinic.com