Legal

Terms of Service

Last updated: January 1, 2026

1. About these terms

These Terms of Service govern your use of the Pismo Clinic website and any forms, messages, or communications offered through it. By using this website or submitting information through it, you agree to these terms. If you do not agree, please do not use the website.

Pismo Clinic is a clinical research organization that supports clinical studies. It is not a clinic or medical provider and does not provide medical advice.

2. Eligibility

You must be at least 18 years old and legally able to enter into these terms to submit information through this website. You agree that any information you provide is accurate and that the contact details you submit belong to you.

3. Use of the website

You agree to use this website only for lawful purposes. You may not attempt to gain unauthorized access to any part of the website, interfere with its operation, submit false or misleading information, upload malicious code, or use automated systems to collect content or submit forms.

All content on this website, including text, layout, graphics, and the Pismo Clinic name and logo, is owned by Pismo Clinic or its licensors and may not be reproduced or redistributed without written permission.

4. No medical advice

Content on this website is provided for general educational and informational purposes only. It is not medical advice, diagnosis, or treatment, and it should not be relied on as a substitute for guidance from a qualified professional. Always consult a qualified professional about your individual circumstances before making decisions about your health or wellbeing.

5. Participation and compensation

Submitting your details does not create any obligation on your part or guarantee that you will be eligible for or invited to take part in any study. Eligibility criteria are defined by the professionals and facilities carrying out each study.

Where compensation is offered, the amount, basis, and timing are communicated in writing before participation begins. Compensation recognizes your time, travel, and contribution; it is not payment for any particular outcome or result. Participation is always voluntary, and you may withdraw at any time.

6. SMS program terms

Program description. If you provide your express written consent, Pismo Clinic may send you recurring automated service updates and account notification text messages to the phone number you provide. Separately, you may consent to receive marketing communications and promotions by text.

Consent is not a condition of purchase. Consent to receive text messages is not required to purchase any products or services, and it is not required in order to submit your details through this website.

Message frequency. Message frequency varies based on your activity and the updates relevant to you.

Message and data rates. Message and data rates may apply. Check with your mobile carrier about the rates and plan that apply to you. Pismo Clinic is not responsible for charges applied by your carrier.

How to opt out. You can cancel the text message program at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt in again.

How to get help. Reply HELP to any message for assistance, or contact us at info@pismoclinic.com.

Carriers and delivery. Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.

Privacy. Your phone number and text messaging opt-in data and consent will not be shared with third parties or affiliates for their own purposes. See our Privacy Policy for details.

7. Email communications

If you provide an email address, we may email you information relating to your inquiry and, where you have agreed, other updates. You can unsubscribe from non-essential emails at any time using the link in any message or by contacting us.

8. Third-party links

This website may reference or link to third-party websites. We do not control those sites and are not responsible for their content, practices, or policies. Reviewing their terms and privacy policies is your responsibility.

9. Disclaimers and limitation of liability

This website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

To the maximum extent permitted by law, Pismo Clinic will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, this website.

10. Changes to these terms

We may update these terms from time to time. The updated version takes effect when posted, and the "last updated" date above reflects the most recent revision. Continued use of the website after changes are posted means you accept the revised terms.

11. Contact

Pismo Clinic
Email: info@pismoclinic.com